Concrete Making, My Products, Organisation

Things are changing

I wanted to let you all know that there are a few changes which may affect how you view this blog and I wanted to make sure you had plenty of time to adjust.

Gem’s Concrete Gems has a brand new name, a new logo and soon, a new website.

I am becoming Concrete Gems, a more succinct name, but retaining the same ring and analogy to my name.

From 20th August, you will no longer be able to access gemsconcretegems.co.uk. Instead I will be at concretegems.co.uk where you will find not only a blog, but also my beautiful new shop. It will be changing as I get to grips with it all, so please bear with me.

To ensure you don’t miss out on anything, please do sign up to my mailing list, where you will be privy to special offers as well as the most up to date news.eepurl.com/dK3ccc

Social media links may also be changing so please keep an eye out for that too.

Apologies for any hassle this may cause, but I hope you’ll agree that this is exciting development for Concrete Gems.

Concrete Making, Grandma's Corner, Organisation

Just a Review

I started following the “Just a Card” campaign when I saw Gemma mention it. The campaign aims to get people to support small independent business such as Gem’s Concrete Gems, and to realise that every little purchase makes a difference.

The other night we were talking at our crochet group about the various businesses people are involved in. The conversation went like this:

“I saw X, she and her friend went on one of your courses and they loved it.”

“I wish they would write a review.”

Followed by a collective sigh, as everyone knew of people who love their products and services but don’t post positive reviews.

I came home and posted reviews on recent Etsy purchases that I had liked but never got round to writing. I would have posted reviews on NuMonday purchases but they don’t seem to have a review mechanism…

However I have a caveat to my recommendation to post a review. If the service or product you get from a small business is not what you would expect don’t immediately post a negative review, contact the supplier and explain why you are unhappy and maybe suggest how they could improve. I bought something that was a long time coming and what was delivered wasn’t quite what I ordered; when I contacted the supplier it turned out she was a young mum, on jury service for something lengthy, and she had sent my order out in a hurry when distracted. A negative review would do no good in this case, jury service only lasts a short time and hopefully her experience with me was a prompt to be careful in checking orders.

So when you buy something from an independent business take the time to give them a 5 star review. If they are not up to scratch don’t post a negative review unless they are dreadful and you feel strongly that fellow buyers need warning off.

If you have bought from Gem’s Concrete Gems, please consider leaving a review on Etsy or Facebook.